Tag: National Banks

Banking Tech, Mobile Banking

Customers more satisfied with National Banks, yet leave for better interest rates

December 19, 2023

Via: Fintech News

Although overall satisfaction with national banks slightly improved 5 points (on a 1,000-point scale) to 653 in 2023 from 648 in 2022, higher deposit interest rates at other financial institutions are driving customers to investment/wealth management and internet-only financial services […]