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Global Call Centers Strategic Business Report 2023: Market to Reach $494.7 Billion by 2030 from $314.5 Billion in 2022 – U.S. is Estimated at $110 Billion, While China is Forecast to Grow at 6.6% CAGR

December 7, 2023


The global market for Call Centers estimated at US$314.5 Billion in the year 2022, is projected to reach a revised size of US$494.7 Billion by 2030, growing at a CAGR of 5.8% over the analysis period 2022-2030. In-House, one of the segments analyzed in the report, is projected to record 5.7% CAGR and reach US$369.8 Billion by the end of the analysis period. Growth in the Outsourced segment is estimated at 6.1% CAGR for the next 8-year period.

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