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Is the Insurance Sector Risking Over-Reliance on Artificial Intelligence?

April 1, 2024

Today, we explore the role of artificial intelligence in insurance and the delicate balance between leveraging technology and preserving human expertise.

Is the insurance sector risking over-reliance on artificial intelligence, and what’s the balance between innovation and human expertise?

Allianz Partners

Simon Powell, head of travel claims at Allianz Partners, one of the UK’s largest travel insurers, addresses the integration of AI alongside experienced colleagues to streamline travel claims processing.

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