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How Is the Metaverse Impacting the Relationship Between Fintechs and Customers? Industry Responds

March 8, 2023


Personalisation has been the biggest challenge for fintechs over the past few years. Organisations that have failed to change their offerings to accommodate this demand have fallen by the wayside. As time continues, it does not appear that this is going away anytime soon. In fact, fintechs and other financial services are going to need to do more to tailor to this demand. Cue, the metaverse.

The metaverse’s rise to popularity has seen many customers look to their providers for a metaverse offering. To understand how this is impacting the relationship between fintechs and customers, The Fintech Times reached out to the industry for its views.

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