Businesses that dug into their customer experience for higher profitability now need to dig into their employee experience for many of the same reasons. Enter fintech — where the consumer is the employee — offering organisations an easy way to boost their retention.
Companies have been talking about the tightening of the talent market since before 2016. But we are now entering a period of history-making turnover and growth. The Great Resignation has driven organisations to reconsider different aspects of their employee experience. And it’s no shock to learn that organisations can increase their revenue by as much as 50% by focusing on improving employee experience, according to research by Harvard Business Review.