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Retail giant Walmart sues Capital One over credit card failures

April 28, 2023


In a lawsuit filed in the US District Court for the Southern District of New York, Walmart alleges Capital One failed to meet several contractual obligations and customer service standards.

The retail giant alleges Capital One did not meet customer care standards in five categories, including failing to issue replacement cards and promptly process payments.

According to Walmart, Capital One acknowledged these shortcomings in February.

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