The partnership enabled the company, founded in 2011, to elevate its claims processing capabilities, reduce claims leakage and enhance the overall user experience for the benefit of 300,000 policyholders.
In early 2022, Partners Life became the first life insurance company in New Zealand to go live on the FINEOS Platform. This involved replacing its legacy system with FINEOS Claims, which covered various insurance types, including life, total and permanent disability (TPD), trauma, and income protection.
