In a significant move to bolster its e-commerce acquiring services, Mutual Trust Bank (MTB) in Bangladesh has transitioned to a new payment gateway provided by UK-based Compass Plus Technologies. The transformation, completed in just six months with the assistance of Dhaka-based ITC Consultants, aims to elevate both customer and merchant experiences by adopting a mobile-first payment gateway system that adapts to evolving consumer preferences. Hasanur Rahman, MTB’s Chief Technology Officer, emphasized that the new system significantly amplifies the bank’s e-commerce capabilities by offering a broader range of payment options and aligning with high international security standards.
MTB, which has been serving the financial sector in Asia since its establishment in 1999, offers diverse services that include retail and corporate banking, as well as treasury and investment services. This latest digital transformation underscores the bank’s ongoing commitment to advancing its technological infrastructure. The move to implement this new payment gateway follows an earlier initiative with IDEX Biometrics, aimed at integrating biometric safeguards into MTB’s physical card offerings. This partnership and continuous effort in technological upgrades reflect MTB’s dedication to improving service delivery and staying at the forefront of financial innovation.
