Forward Secures $16M to Revolutionize SaaS Payment Processing

June 6, 2024

The fintech innovation wave shows no signs of abating, and riding the crest is Forward, a startup determined to recalibrate how software as a service (SaaS) companies handle their payment processes. With a hearty injection of $16 million in seed funding, guided by the adept hands of Brandon Lloyd, Forward is poised to tackle a critical inefficiency haunting the payment landscape. Lloyd, having navigated the payment processing waters with his prior venture, Bypass, now absorbed by Fiserv, has his sights set on enabling software companies to keep a larger slice of their payment pie.

The Birth of Forward: Addressing Inefficiencies in Payments

Tackling Revenue Ceding in Payment Processing

Many SaaS entities know all too well the sting of losing potential revenue to the payment providers they rely on. Caught up in fee structures unsympathetic to their economic aspirations—typically pegged at 2.9% plus 30 cents per transaction—software companies watch as valuable income streams trickle away. Enter Brandon Lloyd with a eureka moment: why not rein these costs down to closer to 2%? It is this fresh outlook on fees that serves as the bedrock of Forward, where the aim is to not just reduce costs but also to redefine revenue opportunities for software companies.

Setting the Stage for Disruption

In the heart of Austin, Lloyd, alongside Derek Victory and Danielle Madison, has sown the seeds of disruption with Forward. They’ve crafted a business model that bestows SaaS companies the power to internalize Forward’s payment processing strengths within their own systems. This integration doesn’t only diminish payment fees but ingeniously cycles a share of the savings directly back to their customers. With integral processes such as authorizations and transaction settlements under Forward’s wing, this novel approach is poised to streamline revenue avenues for SaaS providers in an unprecedented manner.

The Forward Framework: Streamlining SaaS Integration

Accelerating Technical Integration

In the competitive engine room of the SaaS industry, time is a luxury few can afford. Understanding this, Forward has engineered a program design that facilitates technical amalgamation within a fleeting span of a week—critical for companies vying in the SaaS fast lane. Such agility in integration not only invites competitiveness but also affords SaaS companies the nimbleness needed to adapt and thrive in an ever-evolving digital ecosystem.

From Merchant Sales Support to PayFac Status

Beyond the tech wizardry, Forward goes the extra mile, offering a fulcrum of merchant sales support to ensure a seamless transition. This aid culminates in guiding SaaS clients towards the sanctum of registered payment facilitator status if they choose, affording them greater autonomy and prosperity in their financial operations.

Early Success and Strategic Partnerships

Beta Phase Breakthrough

Forward’s trajectory during its beta phase is nothing short of impressive, processing millions of transactions and setting a brisk tempo for its operational future. Strategic alliances have been central to this progress, with Forward nurturing key relationships, not least of which is with Fiserv—a mentor of sorts propelling Forward within the managed PayFac corridor, powerfully positioning the startup for engaging with a wide network of SaaS companies.

Investor Confidence and Seed Funding

Such an auspicious debut understandably catches the investor eye. Forward’s seed funding round succeeded in accruing the patronage of heavyweights like Commerce Ventures and Elefund, backed by the laudable support of Fiserv. This pot of resources is earmarked for customer base expansion and fostering advancements in technologies that resonate with the modern rhythm, such as machine learning and artificial intelligence—the tools destined to shape the future of payment processing.

Redistributing Economic Benefits to SaaS Companies

Enhancing Revenue for Software Providers

In a resonant echo, Forward’s game plan promises not only to streamline revenue for software companies but to amplify it. By incorporating Forward’s payment methods, companies are looking at an average gain of 70 cents per transaction, a seemingly small increment that, in aggregate, holds the potential to double a SaaS company’s profit margin. This incentive reflects a strategical shift that could dramatically impact the role and earnings of SaaS entities within the broader payment processing narrative.

A Vision for the Future

The road Forward carves is emblematic of a broader fintech trend, where businesses strive to distill their revenue streams through cutting-edge payment solutions. With empathy behind their vested interests in their SaaS clients—at the core of Forward’s ethos is a genuine understanding born of shared past experiences. This perspective informs their customer-centric approach, which in turn fortifies their mission to upend the traditional dynamics and enable SaaS providers to harvest more from their payment endeavors.

The Vanguard of Payment Processing Innovation

The Forward Advantage

At the core of Forward’s proposition is a model that shifts the economic scales in favor of SaaS businesses. Unlike conventional pathways, Forward’s services, which deftly reduce transaction costs and advocate for rapid integration, signal a potential sea change in how SaaS companies deal with the infrastructure of payments.

Forward’s Disruptive Potential

The tech realm continues to surge with fintech innovations, and at the forefront is the burgeoning startup Forward. This ambitious venture is reshaping the approach SaaS entities take toward managing monetary transactions. With a robust $16 million seed investment, Forward, under Brandon Lloyd’s skillful leadership, is set to revolutionize a system plagued by inefficiencies. Lloyd, leveraging his experience from creating Bypass, a former enterprise now merged with Fiserv, aims to empower software corporations to retain more profits from their payment processes.

In the fast-paced world of fintech, this kind of initiative could be a game-changer. By offering a solution that tackles the common pain points experienced by SaaS providers, Forward is not just enhancing their operational efficiency but ensuring they maximize their revenue potential. This is especially critical in a landscape where every cent counts and competition is fierce. The promise of Forward lies not only in its current endeavors but in setting a precedent for how payment handling might continue to evolve, benefiting companies and consumers alike. With Lloyd’s history of success and significant financial backing, Forward may soon become a staple name for software-based payment solutions.

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